You can call the County Enforcement Complaint Line 780-723-8681 to speak with a dispatcher. Please note enforcement staff are not available 24/7 and work at various times. An officer will get back to you as soon as they are available. You can also submit a Complaint Form via email (XXXXXXX) or by dropping it off at the County Admin Office during regular business hours.
An officer will begin an investigation into your complaint and provide action as warranted, once it has been determined if there has, or has not been, a breach of legislation. Actions taken may include a notice for remedial measures (i.e. clean-up or removal of garbage at an unsightly property), verbal warning to educate and mitigate the violator from continuing the breach of legislation, and/or laying charges through a bylaw ticket or provincial violation ticket.
To investigate your complaint the CPO will collect your name, address, and phone number(s), as well as the following information:
- Date and time of the event
- Type of event
- Location and or address of the event
- General description of the event
Anonymous complaints will not be accepted.
PLEASE NOTE: If you are reporting an after-hours incident involving a vicious or dangerous dog please contact your local RCMP Detachment or 911.
You may be asked to provide a sworn statement to the CPO, as well as to attend court. If you are required to attend court in regard to your complaint, your name may be provided to the defendant.