May 8, 2020

NeighbourLink Friendly Caller Program Launch

These are disconnecting times. That’s why Yellowhead County is introducing the Friendly Caller program—a way to keep people less isolated and in touch.

The Friendly Caller program is a service wherein community volunteers or friendly callers provide regular check-ins with seniors or other Yellowhead County residents feeling the effects of isolation.

This program is a source of support and companionship through informal phone calls. Volunteers will be provided with some guides for having helpful, friendly conversations, as well as information and support resources, if needed. Phone calls will be approximately 15 minutes and set up on a schedule that best meets the needs of the resident.

If you would like a Friendly Caller to check-in with you, please call the Yellowhead County Office in Wildwood. We also encourage you to nominate someone who could benefit from this service. Staff will complete a brief intake form to provide the best match Friendly Caller match for you.

Those interested in volunteering with the program, and are aged 14+, are also invited to call our Wildwood office. Volunteers will need to complete an application package complete with a criminal record and vulnerable sector checks as well as an orientation to the program.

Social connection is valuable across the ages. Regular conversations can reduce the effects of loneliness, anxiety and depression and overall enhance one’s well-being. During this extraordinary time, taking care and looking out for each other can help us all get through.

Call Yellowhead County Family and Community Support Services to register for this service, to volunteer, or if you have any questions: 780-325-3782 or 1-800-814-3935.

Thank you to Innisfail Family and Community Support Services for sharing this program.